Support and Help Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Answer Guarantee

  • Our team of service technicians will do their best to answer to your assistance needs in up to 1 hour. If, however, the problem you have come across requires aid from the Admin =Team,= we’ll forward the ticket to the administrator on duty and will post a note to notify you.

  • Top quality support service
  • Qualified Technical Assistance Service

  • We will be online for you around the clock to deliver advices and client support as well as to aid you with any problem that you may stumble upon whilst dealing with your virtual server. We will support all installed in advance programs, plus your Operating System, server admin panel (with regards to the VPS type) and the Web Hosting Control Panel made entirely by us.

  • Intuitive help center
  • An Informative Help Zone

  • Each section of the Web Hosting Control Panel that comes free with your VPS has an inbuilt article base. You will find a collection of thorough how to posts and a range of step–by–step video guides that display all the basic site administration tasks. You can gain access to them by simply clicking the Help or Video buttons in the right side of each Control Panel section.