Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our company offers a 1–hour reaction guarantee with all our shared hosting packages, which means each advice inquiry you email will undoubtedly be replied to in less than sixty minutes maximum. Our support staff members have been educated to promptly take care of any case and to offer you quick advice on any difficulty that you could have.

  • Top quality support service
  • A Top–quality Support Service

  • Our customer assistance service is delivered by a team of educated technicians that are prepared to answer to your request as quickly as possible. You are able to speak to the support team by opening a help support ticket from your Web Hosting Control Panel or by posting us an email. On business days, you can also contact us on the telephone or use the online chatting service.

  • Intuitive help center
  • An Intuitive Help Section

  • If you require assistance while working on your sites within the Control Panel, you can always select the Help key and pick your query in the list of articles or blog posts that will pop up. We have also turned a lot of the content articles into videos. The collection of video clips will load if you select the Videos key available in the top right angle.