Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • In the Web Hosting Control Panel you will find an exhaustive Help Center section featuring heaps of articles and regularly asked questions. They are compiled by our support team of skillful technicians. Simply type in your question and our intelligent system will give you the most suitable answer.

  • Top quality support service
  • Instructional Videos

  • If you’d rather watch how a task is accomplished or how an issue is fixed, instead of just reading about it, have a look at our compilation of step–by–step video tutorials. They cover different issues and will help you quickly learn how to work with the Web Hosting Control Panel.

  • Intuitive help center
  • A One–Hour Support Ticket Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24/7/365 customer service and feature a 1–hour response time guarantee. Our seasoned customer service technicians will be available to you around the clock and will sort out any issue that you could chance upon within less than one hour after the client support ticket submission. Normally, a response will be provided to you within twenty minutes.