When your website hosting supplier supplies live chat support, you can speak with an agent in real-time and learn useful information or get an issue resolved timely. The basic advantage of using chat as an alternative to calling to talk with a live person is that you will need just a computer with access to the world wide web, therefore you won't pay any rates in case you are in another state or country. What's more, it is much simpler to copy and paste data like domains, usernames or error messages i.e. details which are sometimes difficult to provide to the other side over the phone. The live chat is also a quicker option to contact the website hosting service provider's support crew compared to using a ticketing system. Last, but not least, in the event that some trouble requires some more time to be taken care of, you'll be able to do something else entirely while you wait for guidance on the live chat, so that you will not waste time - something that is not possible in case you're on the telephone.

Live Chat Support in Shared Hosting

We provide a live chat support service for all of the shared hosting that we offer and we're able to assist you with almost everything live. In case you don't have an account with us yet, we'll be able to provide you with more information about the plans so as to help you to pick the most suitable plan. In case you are an active customer, we're able to help you with any general or billing issue plus with a number of common technical troubles, for instance an email address installation in a desktop e-mail client. When you can't give us a call for whatever reason or you're in a country where we do not have a local phone number, the live chat is the best option to contact us. Needless to say, some problems need more time to investigate and test, therefore you'll have to open a ticket to our technicians, however, we're able to save you time and assist you with various troubles on the chat.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we offer is accessible every single day, even on weekends and holidays. It's the perfect way to find out more information about our semi-dedicated servers in case you do not have an account yet or to get some issue resolved in case you're a customer and our support agents will help you in real time no matter what time of the day you join our chat. In case you're hestitating which plan is more appropriate for your websites, if you need advice whether you need a specific upgrade and how to obtain it or when you experience troubles setting up an e-mail account on your computer, you're able to get in touch with us and we'll provide you with the needed details right away. The live chat is online even after our phone lines go off for the day, which means that when you have an account here, you can be certain that you'll always enjoy instant assistance with any question or problem that pops up.