Aside from having more resources, a good reason why you may get your own web server and use it instead of a shared hosting plan is that you are able to install and run a wide variety of software. With a shared account, you could use applications, which do not require root access and aren't installed server-side, so when you require specific software for your web sites, you can't install it on a shared hosting server. This isn't the situation with a hosting server of your own where you are able to install anything you want. The downside is that you may not have much experience and taking care of your own hosting server is more complicated that managing a shared hosting account where the service provider takes care of most things. This is the reason why we offer an additional service for our hosting server packages called Installation & Troubleshooting and you may take full advantage of it any time that you experience any issues with the management of your hosting server.

Installation and Troubleshooting in VPS Servers

You may add the upgrade with a couple of clicks whenever you need it and irrespective of the VPS servers package that you have selected. This could be done either during the order process in case you think that you'll require assistance from the very beginning or at a later time from the virtual private server billing Control Panel in the event that you have difficulties with any program on the hosting server. Our expert administrators can easily install or troubleshoot any application for you in a very timely matter. The Installation & Troubleshooting upgrade provides 60 minutes of custom work and you can use it anytime. The majority of tasks take less than that, consequently the remaining time will be available for the future and you shall be able to see it within the billing Control Panel all the time. You can use the upgrade as a standalone service or on top of the 30 minutes of custom work which are a part of our Managed Services upgrade.

Installation and Troubleshooting in Dedicated Servers

You may add the upgrade to any one of the dedicated servers that we offer at any time that you need it. If you need any custom work from our admins just after your web server is set up, you'll be able to order the upgrade during the server signup process, or if you need something to be carried out afterwards, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes sixty minutes of work from our admins on your hosting server, so in case you experience any difficulties to install a third-party software or some application gives errors and does not work the way it ought to, our specialists shall aid you in a very timely manner. If a task takes less than one hour, the remaining time shall be available for future tasks and you shall be able to see it within the billing area. This upgrade is perfect in case you don't have much experience with managing a server or if you use our Managed Services upgrade, but you run out of the 30 min custom work it includes.