Extensive Online Documentation in Shared Hosting
All shared hosting that we offer feature a comprehensive knowledge base where you can find all you should know in regard to your hosting account. Irrespective of whether you’re aiming to set up a brand-new MySQL database, to redirect a domain by means of an .htaccess config file or to create an e-mail address on your PC or telephone, you can simply check our help articles and all the information that you need will be there. When you open a certain section of the Hepsia hosting Control Panel, you can see articles that are associated with the functions that you can access through it. In case you’d like to check the complete article list and get acquainted with all the features that Hepsia is offering, or simply to read general info about the web hosting service, you can examine the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We have done our best to encompass any issue that you may bump into, but in case you don’t find what you’re searching for, you can always contact us, as our customer care staff members are at your disposal 24/7.
Extensive Online Documentation in Semi-dedicated Servers
Our company’s semi-dedicated servers offer a rich article library where you can find any information that you may require about our web hosting services or about the Hepsia Control Panel that we’re using. We have prepared it on the basis of the feedback that we’ve gathered from our customers throughout the years and, as a result, our articles address specific issues that you might face and present the easiest means of correcting them, for example getting a 500 Internal Server Error message or being unable to send email messages from your personal computer even though you have the correct outgoing mail server settings. The articles are available in each and every Control Panel section and you can check them whenever you want. They can help you enlarge your knowledge not only about our platform, but also about the web hosting service in general, as they include elaborate instructions and general information such as what file permissions or cron jobs are.